Frequently Asked Questions (FAQ)

What is wireless charging?

With wireless charging, power is transferred via electromagnetic induction. Whereas traditional charging requires the power to pass through a cable, with inductive charging the device receives the necessary power through electromagnetic fields. This eradicates the need for wires. All you need is a Qi compatible phone and a Qi compatible charging station. It’s rather like your electric toothbrush: when it runs out of power you place it in a kind of docking station. It is then charged wirelessly. Simple! Read more


Why is wireless charging so convenient?

You sit down for a cup of coffee and place your smartphone on the table. The phone lights up and starts to charge automatically– without connectors or cables. Easy as that. Just grab your phone on your way out in the morning, and charge it wherever you need to – at home, the office, the library, on the train, in your car or at the local café. As wireless charging becomes more and more mainstream, we’re certain that wireless charging hotspots will soon be available everywhere.


What is Qi?

The Qi is a standard like Bluetooth, NFC, USB and Wifi. The idea behind Qi is simple: all devices with the Qi logo will be compatible with all Qi chargers. That’s it. No need for separate chargers or cables and no need for adapters when traveling. And because Qi is a global standard, your device can be charged wirelessly wherever you happen to be in the world.


Is my device compatible and does my phone have built-in Qi compatibility?

Find out if your smartphone is or can be made compatible with the Qi standard by viewing all phones with wireless charging.

In addition, we’ve made it easy to find out which of our products are compatible with your Qi enabled mobile phone. At our My Device page we’ve put together a list of leading smartphone manufacturers. Select your brand & smartphone model and find out, it’s as simple as that!


Is wireless charging faster or slower than cabled charging?

Nowadays, most wireless charging solutions are just as, or even more efficient than wired charging. Inductive charging automatically stops when the device is fully charged, a technique that isn’t available in 99 percent of the currently available adapters.

The latest Qi certified wireless chargers can deliver higher power levels (up to 15W) to compatible receivers, resulting into significantly faster charging times.


Frequently Asked Questions (FAQ)


Can I charge multiple devices at the same time on one ZENS wireless charger?

Yes, ZENS has developed wireless chargers for both individual and shared use. Depending on the model, you can charge one or two phones at the same time.


My phone feels a little warm to the touch after charging. Should I be concerned?

No. It’s normal for your phone to get slightly warm when charging wirelessly, so this is nothing to worry about. All ZENS products have passed appropriate safety tests. When using a regular plug-in charger, you’ll notice that the charger warms up a little. It’s the same with wireless charging.


Is wireless charging safe?

Wireless charging systems must obey a set of rules and regulations related to electromagnetic interference (EMI/EMC), sometimes also called “radio disturbance”, and magnetic fields. All ZENS products of course meet these rules and regulations. So, is wireless power safe? Yes, all kinds of precautions have been taken to make sure that it is. Read more on how wireless charging works.


Does wireless charging work with the Apple iPhone?

Apple Inc. has joined the Wireless Power Consortium (WPC – Qi) in February 2017. The new iPhone is usually presented in the month of September. We reckon this to be the ideal opportunity for Apple to announce the arrival of wireless charging to the iPhone X.

Should you wait until September? We don’t think so! ZENS developed several wireless charging solutions to enable iOS devices to be charged with Qi wireless charging technology. Check out our Apple MFi Certified powerbanks and wireless charging cases!ZENS Apple iPhone / Watch Powerbank Black

ZENS Apple iPhone / Watch Powerbank Black


Does wireless charging work with Samsung devices?

Yes. Samsung is actively involved in the Qi wireless power standard. The Samsung Galaxy S7 and Galaxy S6 series, Samsung Galaxy Note 5, Samsung Gear S Smartwatch series are all Qi compatible.

Not all Samsung devices have Qi wireless charging technology integrated. For Samsung models that don’t have the Qi technology integrated, ZENS has developed several wireless charging cases and flip cases.


More information about wireless charging?

Wireless Charging Furniture - Offices, Workplaces, Restaurants Kitchens & Bedrooms

Wireless Charging Furniture Integration for Offices, Workplaces & Desks, Restaurants, Kitchens & Bedrooms

Didn’t find the answer you were looking for? As a wireless charging expert, we at ZENS are continuously looking for new wireless charging applications for consumers and business solutions. Recently for instance we presented the world’s first integrated wireless charging system for laptops. If you’re thinking about applying the technology to your business environment, do not hesitate to contact us.


Check out our:

wireless chargers for consumers or wireless charging business solutions

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